Returns & Exchanges

At A1 Cash and Carry, we are committed to providing our business partners with the highest quality food products and restaurant supplies. If you are not satisfied with your purchase, items can be returned within 14 days of delivery provided they are in original, unopened packaging.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are unopened, in original packaging, and not part of the non-returnable categories such as perishable fresh produce or frozen goods.

• 2.
  Contact Customer Support

  Email our support team with your order number and a list of items you wish to return to receive a Return Authorization Number.

• 3.
  Pack and Ship

  Securely pack the items with the original invoice and clearly mark your Return Authorization Number on the outside of the shipping container.

• 4.
  Receive Refund

  Once our warehouse inspects the returned goods, a refund will be processed back to your original payment method within 5-7 business days.