Frequently Asked Questions
Everything you need to know about shopping with A1 Cash and Carry.
Do I need a membership to shop at A1 Cash and Carry?
No membership is required to shop with us. We are open to both business owners and the general public, offering wholesale pricing to everyone.
What are your delivery options and shipping rates?
We offer local delivery for commercial businesses and standard shipping for residential customers. Rates are calculated at checkout based on the weight of your order and your delivery zone.
Can I place an order online and pick it up in-store?
Yes, we offer a convenient Click & Collect service. Simply select the 'In-Store Pickup' option at checkout and choose your preferred location.
What is your return policy for food products?
Due to health and safety regulations, we cannot accept returns on perishable food items. For non-perishable goods, returns are accepted within 14 days provided the packaging is unopened and you have the original receipt.
Do you offer bulk discounts for large restaurant orders?
Our pricing is already set at wholesale levels. However, for high-volume pallet orders, please contact our sales team directly for specialized quote considerations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and secure online payment methods including Apple Pay and Google Pay.